Annual Report
August 1, 2024 – July 31, 2025
Table of Contents
- 1. Chair's message
- 2. Commissioner's message
- 3. A tribute to Howard Maker
- 4. Year at a glance
- 5. Who we are and what we do
- 6. 2024-25 Complaints
- 7. Topics & trends
- 8. Reporting on CRTC consumer protection Codes of Conduct
- 9. Working with service providers
- 10. Working with customers
- 11. Other statistical highlights
- 12. Governance
- 13. Appendices
- 14. Glossary
- Table of Contents
- 1. Chair's message
- 2. Commissioner's message
- 3. A tribute to Howard Maker
- 4. Year at a glance
- 5. Who we are and what we do
- 6. 2024-25 Complaints
- 7. Topics & trends
- 8. Reporting on CRTC consumer protection Codes of Conduct
- 9. Working with service providers
- 10. Working with customers
- 11. Other statistical highlights
- 12. Governance
- 13. Appendices
- 14. Glossary
For best results, print using Google Chrome