Table of Contents
- 1. Chair's message
- 2. Commissioner's message
- 3. Year at a glance
- 4. Who we are and what we do
- 5. 2023-24 complaints
- 6. Topics and trends
- 7. Reporting on CRTC consumer protection Codes of Conduct
- 8. Working with service providers
- 9. Working with customers
- 10. Other statistical highlights
- 11. Governance
- 12. Appendices
- 13. Glossary
- Table of Contents
- 1. Chair's message
- 2. Commissioner's message
- 3. Year at a glance
- 4. Who we are and what we do
- 5. 2023-24 complaints
- 6. Topics and trends
- 7. Reporting on CRTC consumer protection Codes of Conduct
- 8. Working with service providers
- 9. Working with customers
- 10. Other statistical highlights
- 11. Governance
- 12. Appendices
- 13. Glossary
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